Refund Policy

For consistent order handling, a no-reason return or exchange may be requested within 30 days after the order is delivered.

For clarity, start the request through support@nubycorner.shop. After approval, nuby supplies a prepaid label or another arrangement that leaves the customer with no return-shipping charge. The store pays that cost for approved no-reason returns and exchanges as well as damaged, defective, incorrect, or incomplete orders.

For a clear pre-purchase understanding, no-reason eligibility does not extend to custom-made products, clearance/Final Sale purchases, gift cards, or opened intimate or hygiene-sensitive merchandise. Customers still retain all applicable remedies for defects, damage, mis-shipments, shortages, and other protected claims.

For a clear pre-purchase understanding, use the provided instructions to send eligible goods safely, retaining original components and packaging where reasonably practicable. An approved credit is released to the original form of payment after inspection and generally reaches the account within 5-10 business days.

For a straightforward customer experience, an order can be cancelled only while it remains unshipped; after dispatch, the customer must proceed under this Refund Policy.

Authorized return address: 4671 Clover Dr, Hillsdale, Michigan, 49242, United States

Refund and exchange support: support@nubycorner.shop or 303-359-5226, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: support@nubycorner.shop
Phone: 303-359-5226
Physical address: 4671 Clover Dr, Hillsdale, Michigan, 49242, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)