FAQ

When and how is support available?
Under this customer standard, contact support@nubycorner.shop or 303-359-5226, or write to 4671 Clover Dr, Hillsdale, Michigan, 49242, United States; service hours are Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

How quickly will an approved refund appear?
In day-to-day application, the credit goes to the original payment method and is generally posted by the bank or card issuer within 5-10 business days after issuance.

How are cancellation requests handled?
To explain the outcome directly, we accept them prior to shipment, while post-shipment requests are subject to the Refund Policy.

Which payment methods are listed?
For an informed purchase, in USD checkout, the supported cards are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover.

Who pays to send an approved return back?
To make the process transparent, the merchant does, for approved no-reason requests, exchanges, and quality problems made within the 30-day delivery window. Custom goods, clearance/Final Sale items, gift cards, and opened intimate or hygiene-sensitive merchandise cannot be returned merely by preference, but consumer remedies for damage, defects, wrong goods, and omissions remain.

What types of products does the store carry?
From a customer-service perspective, customers can browse baby and toddler feeding and drinking products, teethers and soothing products, bath and potty items, travel essentials, play products, and everyday care accessories, including choices used for feeding, drinking, teething relief, soothing, bath time, potty training, travel, play, and everyday baby or toddler care. Current variants, package contents, and availability are stated in each listing.

Which shipping destinations are supported?
For an informed purchase, only addresses in the United States are eligible. Standard delivery costs the customer nothing and includes tracking.

When should my order arrive?
For easy reference, processing normally requires 1-2 business days. Estimated carrier transit is another 4-6 business days after shipment.

Merchant Information
Brand/store name: nuby
Contact email: support@nubycorner.shop
Phone: 303-359-5226
Physical address: 4671 Clover Dr, Hillsdale, Michigan, 49242, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)